Join 10,000+ businesses tracking their Net Promoter Score with our survey
Only 3%–5% of customers usually respond to a conventional satisfaction survey.
In contrast, our users typically seeresponse rates of 40% to 60%.
We achieve this thanks to smart follow-ups
and highly optimized and super simple survey layout.
We have optimized the surveyso you don't have to.
A single number representing your aggregated customer satisfaction doesn't tell you the whole story.
With our automatically generated reports, you can dive into your data.
See how your customers are satisfied depending on:
Discover trends in your customers' opinions.
Net Promoter Score is a customer loyalty metric introduced in Harvard Business Review in 2003. Since then it has been widely adopted by more than two thirds of Fortune 1000 companies.
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