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Karen from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

Easy to order on line. Prompt delivery. Excellent product.

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Christopher from Wrexham
detractor
0 / 10
  • Wrexham
  • WLS
  • United Kingdom
 rated

The turf you supplied was very poor and the response from the sales team was not satisfactory.

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John from Ashorne
promoter
10 / 10
  • Ashorne
  • ENG
  • United Kingdom
 rated

All my deliveries have been on time the quality of the soil was a bit poor but I was happy with the compost and the manure I received.

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Martin from Cheltenham
promoter
9 / 10
  • Cheltenham
  • ENG
  • United Kingdom
 rated

Delivery driver was very polite, efficient and helpful.

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Samantha from Cobham
promoter
10 / 10
  • Cobham
  • ENG
  • United Kingdom
 rated

Fast and helpful response to my initial query, quick delivery and looks fabulous!!

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RICHARD from United Kingdom
promoter
9 / 10
  • United Kingdom
 rated

Excellent customer telephone services, resolved the problem with incorrect amount sent. Very courteous

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Galina from United Kingdom
passive
7 / 10
  • United Kingdom
 rated

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Peter from United Kingdom
promoter
9 / 10
  • United Kingdom
 rated

I asked for the order to be delivered on Monday 24th, when I would be in, but it was delivered on Friday 21st,when I was out. I wanted it leaving in a particular place in the garden. Fortunately it was left quite near to where I wanted it but |I would have preferred to have been in when it was delivered.

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amanda from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

Thankyou, great product, helpful staff, deliverd on time by a super driver.

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peter from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

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Mr. from Gloucester
promoter
10 / 10
  • Gloucester
  • ENG
  • United Kingdom
 rated

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ray from United Kingdom
passive
8 / 10
  • United Kingdom
 rated

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maria from Birkenhead
detractor
0 / 10
  • Birkenhead
  • ENG
  • United Kingdom
 rated

The soil that came was awful, not topsoil at all. I was so busy and had never used your company before so I used it out of desperation, but realised something was not right. I then contacted you but could not be helped because I had used the stuff, but this shouldn't have happened in the first place. Either your supply was interacted, the goods stolen and me given rubbish, or not. I have the bag but no other proof. I got £7 back. I asked for a voucher to purchase another bag, thinking about whether I should risk this. You were only £10 cheaper than B&Q originally and I know their compost is good

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Paul from United Kingdom
promoter
9 / 10
  • United Kingdom
 rated

It would have been 10 but the little information as to when it would be arriving given and I had to phone for ETA other than that everything was brilliant

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Steve from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

Great service. Delivered when stated. Driver very good at his job and nice and friendly. Product very good. 5* all round.

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Leroy from Clitheroe
passive
8 / 10
  • Clitheroe
  • ENG
  • United Kingdom
 rated

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Robert from Liverpool
passive
8 / 10
  • Liverpool
  • ENG
  • United Kingdom
 rated

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David from Chester
promoter
10 / 10
  • Chester
  • ENG
  • United Kingdom
 rated

I needed the Jumbo bag lifted over my fence at the top of a steep bank and dropping in my garden. Your driver was very helpful and courteous and he did the job to perfection.
Please thank him again from me.
David Fullwood
the Cherrys
Guilden Sutton.

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JANET from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

Because we were out and the driver read the note and put the bag where we asked!

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Helen from Morecambe
promoter
9 / 10
  • Morecambe
  • ENG
  • United Kingdom
 rated

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Marius from United States
detractor
2 / 10
  • United States
 rated

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MARCIA from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

It isnt easy to deliver where we live. The drivercwas very helpful and off loaded the gravel exactly where we wanted it.

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Julie from United Kingdom
passive
8 / 10
  • United Kingdom
 rated

Products were good quality and delivery on time. Will be ordering from you again soon.

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Richard from London
passive
7 / 10
  • London
  • ENG
  • United Kingdom
 rated

The initial customer service was good, delivery was arranged, and then confusion set in and the dyes were adjusted and information was missing, but the actual delivery was made successfully and the quality of the product was very good.

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Alex from Stamford
promoter
9 / 10
  • Stamford
  • ENG
  • United Kingdom
 rated

Arrived a day earlier than expected and therefore not late. Easy delivery. I had one question before delivery and got through to speak to someone easily.

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James from Gloucester
promoter
9 / 10
  • Gloucester
  • ENG
  • United Kingdom
 rated

Good service - bags were delivered on the date that I had selected and were left where I requested. Soil and stones (Welsh slate) look pretty good. Just got to shovel it all into the garden now...

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LES from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

Used you before and liked the special offers, plus you can deliver with a hiab and lift the jumbo bags over wall to where I wanted them.

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David from United Kingdom
promoter
10 / 10
  • United Kingdom
 rated

A local firm with a good reputation

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claire from Milton Keynes
promoter
10 / 10
  • Milton Keynes
  • ENG
  • United Kingdom
 rated

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Clare from Chester
promoter
10 / 10
  • Chester
  • ENG
  • United Kingdom
 rated

Used before and good price and quality

Net Promoter Score by Customer.guru