Scott
from
Cheyenne
- Cheyenne
- WY
United States
rated
United States
Milan
from
United States
- United States
rated
United States
Great service
Joseph
from
Richmond
- Richmond
- VA
- United States
rated
United States
The build package hits every mark! No other bike in the market has so many top-of-the-line features. This is a riders bike!
James
from
United States
- United States
rated
United States
Christopher
from
United States
- United States
rated
United States
Great customer service!
Clayton
from
San Jose
- San Jose
- CA
- United States
rated
United States
Awesome bike, perfectly designed with great components.
Danny
from
Garland
- Garland
- TX
- United States
rated
United States
Warranty. I love the bike, but warranty is slow for sure. The process is a bit clunky and can be improved. An example would be that the correspondence email provided does not accept attached images (attachments) even though images of the problem area are requested. Correspondence can take days/weeks before anything is really achieved due to back and forth via email. A conversation over the phone or scheduling a video call would be so much better/productive.
Tige
from
United States
- United States
rated
United States
Quality
Randy
from
Jackson
- Jackson
- WY
- United States
rated
United States
THE PACKAGING, THE TOOL KIT AND MANUALS ARE PERFECT. THE BIKE IS BEYOND PERFECT! THANK YOU.
Weston
from
Winston-Salem
- Winston-Salem
- NC
- United States
rated
United States
Quality bikes and parts. My mechanic tells me you do a great job of keeping parts available, such as suspension information, so it’s easier to get the parts for service.
Marc
from
Albany
- Albany
- NY
- United States
rated
United States
Product quality and fast shipping on needed parts! Thank you!!
Kenny
from
United States
- United States
rated
United States
New bike came with tools and a few things that are just cool. Also intense has a small company feel to it.
luis
from
United States
- United States
rated
United States
roger
from
Tazewell
- Tazewell
- VA
- United States
rated
United States
Great service
Thomas
from
Denver
- Denver
- CO
- United States
rated
United States
I'm really enjoying the Intense FRO(2022). I chose the FRO over the Scott Spark RC Pro(2022). The bells and whistles on the FRO are simply hard to beat. I was looking for the ultimate Bikepacking rig and struck gold with the FRO. Looking forward to more time on the trail. Cheers!!!!
Avril
from
United States
- United States
rated
United States
Nick
from
United States
- United States
rated
United States
Sebastian
from
Stamford
- Stamford
- CT
- United States
rated
United States
You guys rock !!
Amy
from
Temecula
- Temecula
- CA
- United States
rated
United States
Lee
from
Denver
- Denver
- CO
- United States
rated
United States
Jason
from
State College
- State College
- PA
- United States
rated
United States
jeff
from
La Mirada
- La Mirada
- CA
- United States
rated
United States
Great bikes at a great price. Great company to deal with.
Eduardo
from
Granada Hills
- Granada Hills
- CA
- United States
rated
United States
Ed
from
United States
- United States
rated
United States
Overall the bike is light with carbon fiber frame ,easy to maneuver on trails and climbing is a breeze
Brian
from
Las Vegas
- Las Vegas
- NV
- United States
rated
United States
Erik
from
Kansas City
- Kansas City
- KS
- United States
rated
United States
Quality and finish of product!
Forrest
from
Amherst
- Amherst
- WI
- United States
rated
United States
Michael
from
Lakeville
- Lakeville
- MN
- United States
rated
United States
The Tazer MX looks like my old Honda CR...
Noah
from
Malden
- Malden
- MA
- United States
rated
United States
Support and value
Darik
from
Phoenix
- Phoenix
- AZ
- United States
rated
United States
Was able to talk to someone when having questions. Great, friendly customer service. Called to figure out which water bottle holder you recommend, or if you had one available to purchase, since I was having a hard time finding one that would fit. You sent me a free water bottle and holder, and it came to me fast. I haven't gotten to ride the bike yet in hot Arizona summer, but I have experienced great customer service, and your videos helped walk me through set up. Thanks for all your help.