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Markus from Auckland
detractor
5 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

E mailing of incorrect shipping details at the same time there was no stock.

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Eli from New Plymouth
promoter
9 / 10
  • New Plymouth
  • TKI
  • New Zealand
 rated

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Mark from Ascot Park
promoter
10 / 10
  • Ascot Park
  • WGN
  • New Zealand
 rated

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Sabira from Tamahere
promoter
9 / 10
  • Tamahere
  • WKO
  • New Zealand
 rated

Good price, quick delivery

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Lindsay from Rangiora
promoter
10 / 10
  • Rangiora
  • CAN
  • New Zealand
 rated

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Samuel from New Zealand
detractor
4 / 10
  • New Zealand
 rated

Item dispatched 6 days later than the dispatch confirmation.

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Natasha from Auckland
promoter
10 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Quick service.

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Brigitte from Lower Hutt
promoter
9 / 10
  • Lower Hutt
  • WGN
  • New Zealand
 rated

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Danual from Auckland
passive
8 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

very prompt delivery and service!

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Mya from Auckland
promoter
10 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Great product and great price

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Christine from Christchurch
promoter
10 / 10
  • Christchurch
  • CAN
  • New Zealand
 rated

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Kane from Auckland
detractor
0 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Could have paid less to get the non two day shipping and it would have arrived the same day.

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Kim from Geraldine
passive
8 / 10
  • Geraldine
  • CAN
  • New Zealand
 rated

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Lauren from Hobsonville
promoter
10 / 10
  • Hobsonville
  • AUK
  • New Zealand
 rated

Speedy service

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Zarah from Auckland
promoter
10 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Had the games I wanted at good prices, fast processing and delivery. What more could you want?

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Chaz from Auckland
promoter
10 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

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GILBERT from Auckland
promoter
9 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Clear communication and rapid delivery.

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Dane from Invercargill
detractor
0 / 10
  • Invercargill
  • STL
  • New Zealand
 rated

Customer service was appauling I have paid for my items well over a week ago heard nothing back no shipping details emailed twice to find out what's going on still no reply

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Michele from Auckland
detractor
0 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

I have been frustrated in the delay in delivery, and advice about when the delivery would be despite several emails I sent to Game Kings. I ordered strictly on the basis that it would be shipped within two days - at most - from ordering. Having received confirmation by email of my order, I haven't had any email until last night - more than five days since placing my order. This was a birthday gift for my husband, and his birthday has now been and gone. I could have purchased the game elsewhere, but selected Game Kings because of the advertised shipping/delivery timing on the website. Had it been shipped within the advertised timing, it would/should have arrived in time for my husband's birthday. Based on this frustration and lack of response to my emails, I would not use Game Kings again, nor recommend to anyone.

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Ethan from New Zealand
detractor
2 / 10
  • New Zealand
 rated

The amount of unprofessional that I've had to deal with from the post shop, the tracking trough fast ways.

Also being told the shipping would take 1-3 days now being 2 weeks late and still hasn't arrived.

It's been a very unpleasant experience indeed

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Reuben from Bromley
passive
7 / 10
  • Bromley
  • CAN
  • New Zealand
 rated

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Deb from Penrose
detractor
5 / 10
  • Penrose
  • AUK
  • New Zealand
 rated

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Sarika from Paraparaumu
promoter
9 / 10
  • Paraparaumu
  • WGN
  • New Zealand
 rated

The games on here are fun and different from most games brought in a store

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Helen from Auckland
passive
8 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Price and speed of the delivery

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Kimberley from Queenstown
promoter
9 / 10
  • Queenstown
  • OTA
  • New Zealand
 rated

Price was really good and the service was excellent. It arrived in a couple of days. It would have been a 10 but I don’t like being charged extra for living rural

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John Michael from Wellington
promoter
9 / 10
  • Wellington
  • WGN
  • New Zealand
 rated

Good prices.

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Rebekah from Auckland
detractor
4 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Poor communication, slow shipping and incorrect tracking number (I still don't know where my order is! ).

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Kirstin from New Zealand
promoter
9 / 10
  • New Zealand
 rated

Price

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Victoria from Hamilton
passive
8 / 10
  • Hamilton
  • WKO
  • New Zealand
 rated

price

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Katrina from Auckland
promoter
9 / 10
  • Auckland
  • AUK
  • New Zealand
 rated

Although I only received half of my package Game Kings were quick in rectifying the problem and the rest of the package was sent out straight away. Great communication.

Net Promoter Score by Customer.guru