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Julie from Cincinnati
promoter
10 / 10
  • Cincinnati
  • OH
  • United States
 rated

The Technician that diagnosed my problem stated the part I needed for my refrigerator repair was no longer made but knew of a used parts website where I could order it and he'd put the part on for me. I ordered it on a Thursday and it was delivered on Saturday and installed today. (8.3.17) Thank you for the service your company provides!!!

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Stefani from Little Elm
promoter
10 / 10
  • Little Elm
  • TX
  • United States
 rated

Compared to other online appliance parts stores, Good Appliance had the lowest prices (even after shipping).

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Ida from Mount Pleasant
promoter
10 / 10
  • Mount Pleasant
  • TX
  • United States
 rated

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Gary from Portland
promoter
10 / 10
  • Portland
  • ME
  • United States
 rated

The product was exactly as described, delivered quickly, and for a great price compared to everywhere else I looked.

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dallas from Elk Grove Village
promoter
10 / 10
  • Elk Grove Village
  • IL
  • United States
 rated

service

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anthony from Irving
detractor
4 / 10
  • Irving
  • TX
  • United States
 rated

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Dedicated from Hollywood
promoter
10 / 10
  • Hollywood
  • FL
  • United States
 rated

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Chase from Morehead City
promoter
10 / 10
  • Morehead City
  • NC
  • United States
 rated

Great customer service over the phone!

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LaRose from High Point
promoter
9 / 10
  • High Point
  • NC
  • United States
 rated

The service was great.

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Atlee from Meadville
promoter
10 / 10
  • Meadville
  • PA
  • United States
 rated

Got correct part with fast shipping. Price was right. Shipping was free - Yay!!

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Michael from Crowley
promoter
10 / 10
  • Crowley
  • LA
  • United States
 rated

Delivered on time

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Beth from Ocean Park
passive
7 / 10
  • Ocean Park
  • WA
  • United States
 rated

I found the knob I needed but it came with caked on food- gross!

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Arthur from Concord
passive
8 / 10
  • Concord
  • CA
  • United States
 rated

Quick shipping

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ROBERT from Los Angeles
promoter
10 / 10
  • Los Angeles
  • CA
  • United States
 rated

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Claude from Canada
promoter
10 / 10
  • Canada
 rated

The service was extraordinary. Very efficient and professional. Gave us the sensation of being a very important person. The processing and follow up was fast. Thank you for this exceptional service.

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Chad from United States
promoter
10 / 10
  • United States
 rated

Straight forward ordering and product is as advertised upon delivery. Will absolutely become a loyal customer as investment properties demand these types of product if vendor service continues as received originally.

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Wayland from Alpharetta
promoter
10 / 10
  • Alpharetta
  • GA
  • United States
 rated

Very fast response time. Order was processed right away and arrived right on time

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jeremy from Dallas
promoter
10 / 10
  • Dallas
  • TX
  • United States
 rated

Item was exactly as described and very good price

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Timothy from Kissimmee
promoter
10 / 10
  • Kissimmee
  • FL
  • United States
 rated

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mark from Round Lake
promoter
10 / 10
  • Round Lake
  • IL
  • United States
 rated

fast shipping and parts exactly as described.

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mark from Round Lake
promoter
10 / 10
  • Round Lake
  • IL
  • United States
 rated

fast shipping, parts exactly as discribed

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Philip from Livingston
promoter
10 / 10
  • Livingston
  • NJ
  • United States
 rated

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Allan from Leesburg
detractor
0 / 10
  • Leesburg
  • FL
  • United States
 rated

order cancellation with no reason

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DOUG from Haleyville
promoter
10 / 10
  • Haleyville
  • AL
  • United States
 rated

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Mike from Central Point
promoter
9 / 10
  • Central Point
  • OR
  • United States
 rated

Fast service - product as described.

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JAMES from Palo Alto
promoter
10 / 10
  • Palo Alto
  • CA
  • United States
 rated

Well organized good communication follow through part was in very good cpndyipn

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John from Sioux Falls
promoter
10 / 10
  • Sioux Falls
  • SD
  • United States
 rated

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Steve from United States
detractor
3 / 10
  • United States
 rated

One of my dishwasher racks is wrong. I have sent an email to return it but have had no reply. The rack was not even close to what I needed.

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Paul from Owensboro
promoter
10 / 10
  • Owensboro
  • KY
  • United States
 rated

good service

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Kevin from New City
detractor
3 / 10
  • New City
  • NY
  • United States
 rated

The photo was exactly what I wanted but that isn't what I got. What was shipped to me fits and works OK but is not as sturdy or deep or versatile as the rack in the photo.

Net Promoter Score by Customer.guru