Xilinx, Inc. and as the first semiconductor company with a fabless manufacturing model.
Founded in Silicon Valley in 1984, the company is headquartered in San Jose, USA, with additional offices in Longmont, USA; Dublin, Ireland; Singapore; Hyderabad, India; Beijing, China; Shanghai, China; Brisbane, Australia and Tokyo, Japan.
Major FPGA product families include Virtex series. Major computer software includes Xilinx ISE and Vivado Design Suite.
|Key people||Dennis Segers Chairman of the Board Moshe N. Gavrielov President CEO Director|
|Operating income||US$ 748.927 million (2014) US$ 580.732 million (2013)|
|Net income||US$ 630.388 million (2014) US$ 487.536 million (2013)|
|Traded as||NASDAQ: XLNX NASDAQ-100 Component S&P 500 Component|
|Revenue||US$ 2.382 billion (2014) US$ 2.168 billion (2013)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Semiconductors and Other Electronic Components is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Xilinx sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Xilinx with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|Goldman Sachs||Financial Services / Banking||5|
|Mastercard||Financial Services / Credit cards||5|
|Disney TV||Consumer Brands / Entertainment||5|
|NatWest Personal Banking||Financial Services / Banking||5|
|Freeview||Telecommunications / Cable/TV service||5|
|Sprint||Telecommunications / Wireless Carrier||5|
|EE||Telecommunications / Wireless Carrier||5|
|Virgin Mobile UK||Telecommunications / Wireless Carrier||7|
|Verizon||Telecommunications / Cable/TV service||7|
|O2||Telecommunications / Wireless Carrier||7|
We have estimated the Net Promoter Score of Xilinx based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.