United Security Bancshares logo United Security Bancshares Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


United Security Bancshares, is a California registered financial holding company for United Security Bank under the Bank Holding Company Act of 1956. United Security Bank became the wholly owned subsidiary of United Security Bancshares on June 12, 2001. United Security is a financial institution engaged in providing commercial banking services primarily to the business community and individuals.

Quick facts about United Security Bancshares

Key people Dennis Woods (CEO, President)
Total assets US$ 635.929 million (2013)
Website www.unitedsecuritybank.com
Operating income US$ 23.002 million (2013)
Net income US$ 7.269 million (2013)

Net Promoter Score for Top Brands compared with United Security Bancshares

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Finance / Major Banks is 0.

Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If United Security Bancshares sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of United Security Bancshares with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

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Other companies with Net Promoter Score similar to United Security Bancshares

We have estimated the Net Promoter Score of United Security Bancshares based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.