Umpqua Holdings Corporation, d.b.a. Umpqua Bank, is a financial holding company based in downtown Portland, Oregon, United States. Headquarters are in the Umpqua Bank Plaza, formerly the headquarters of Benj. Franklin Savings and Loan. The firm has three principal operating subsidiaries: Umpqua Bank, and Pivotus Ventures.
The company’s main operating segments are personal banking and lending, business banking and lending, and wealth management. The bank serves consumers and businesses in the community. As of 2015, Umpqua Bank had $24 billion in assets and $18 billion in deposits and was ranked among the largest 60 banks in the nation. Its parent company, Umpqua Holdings, is publicly traded. As of 2016, Umpqua Bank was the largest Oregon-based bank, and had 350 branches in Oregon, Washington, California, Nevada and Idaho.
|Headquarters||Portland, Oregon, United States 45°30′47″N 122°40′31″W / 45.51306°N 122.67528°W / 45.51306; -122.67528Coordinates: 45°30′47″N 122°40′31″W / 45.51306°N 122.67528°W / 45.51306; -122.67528|
|Products||Checking Accounts Savings Accounts Retirement Accounts Home Loans Personal Investing Private Bank Business Loans Treasury Management Merchant Services|
|Founded||Canyonville, Oregon, United States (1953)|
|Key people||Peggy Fowler, Chair Cort O'Haver, CEO|
|Traded as||NASDAQ: UMPQ S&P 400 Component|
Yes, it is.
Net Promoter Score is a number from -100 from 100.
The industry average for Finance / Savings Institutions is 0.
Consider an example: If Umpqua Holdings Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
Therefore, comparing the NPS score of Umpqua Holdings Corporation with your own without any further context is not that useful.
|Yahoo!||Consumer Brands / Internet||9|
|Lyft||Travel and Hospitality / Car Rental||9|
|Allianz||Financial Services / Banking||8|
|Visa||Financial Services / Credit cards||8|
|J.P. Morgan||Financial Services / Banking||8|
|TD Bank||Financial Services / Banking||10|
|Virgin Mobile UK||Telecommunications / Wireless Carrier||7|
|Verizon||Telecommunications / Cable/TV service||7|
|O2||Telecommunications / Wireless Carrier||7|
|Consumer Brands / Internet||11|
We have estimated the Net Promoter Score of Umpqua Holdings Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.