Ubiquiti Networks, Inc. logo Ubiquiti Networks, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

13

Ubiquiti Networks is an American technology company started in 2005. Based in San Jose, California, Ubiquiti manufactures wireless data communication products for enterprise and wireless broadband providers with a primary focus on under-served and emerging markets.

Quick facts about Ubiquiti Networks, Inc.

Founded June 2005; 11 years ago (2005-06)
Industry Computer networking, energy
Products Computer networking devices
Headquarters San Jose, California, USA
Revenue $666.4 million USD (FY16)

Net Promoter Score for Top Brands compared with Ubiquiti Networks, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Radio And Television Broadcasting And Communications Equipment is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Ubiquiti Networks, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Ubiquiti Networks, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Ubiquiti Networks, Inc.

We have estimated the Net Promoter Score of Ubiquiti Networks, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.