Uber Net Promoter Score Benchmarks

Last known Net Promoter Score is

37

Uber Technologies Inc. is an American worldwide online transportation network company headquartered in San Francisco, California. It develops, markets and operates the Uber app, which allows consumers with smartphones to submit a trip request, which the software program then automatically sends to the Uber driver nearest to the consumer, alerting the driver to the location of the customer. Uber drivers use their own personal cars. As of August 2016, the service was available in over 66 countries and 545 cities worldwide. The Uber app automatically calculates the fare and transfers the payment to the driver. Since Uber's launch, several other companies have replicated its business model, a trend that has come to be referred to as "Uberification".

Industry Travel and Hospitality / Car Rental
Website http://www.uber.com
Score Date Source
37
2015-03-30 http://www.thestreet.com/story/13095775/2/blackberry--who-knew--wins-most-improved-from-us-consumers.html

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