Titan Machinery Inc. logo Titan Machinery Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-10

Titan Machinery Incorporated is one of the largest American dealers of agricultural and construction equipment. It is based in Fargo, North Dakota and has locations throughout the Midwestern United States. The company is publicly traded on NASDAQ using the symbol TITN.

Quick facts about Titan Machinery Inc.

Products Case IH, New Holland Agriculture, Case CE, New Holland Construction
Industry Agricultural equipment Construction equipment
Headquarters Fargo, North Dakota, United States
Area served Midwestern United States
Website www.titanmachinery.com

Net Promoter Score for Top Brands compared with Titan Machinery Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Services / Other Specialty Stores is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Titan Machinery Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Titan Machinery Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Titan Machinery Inc.

We have estimated the Net Promoter Score of Titan Machinery Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.