Estimated Net Promoter Score is
Tiptree is a village and civil parish in the English county of Essex, situated 10 miles north-east of London. Surrounding villages include Messing, Tolleshunt Knights, Tolleshunt Major, Layer Marney, Inworth, Birch, Great Braxted, Great Totham and Little Totham.
The place-name 'Tiptree' is first attested in a charter in the British Museum of circa 1225, where it appears as Typpetre. The name means 'Tippa's tree'.
The population of the civil parish at the 2011 census was 9,152. The village has been expanding rapidly for several years with large numbers of new houses and estates being built, though it stills retains the title of being a village. The 'village' status was the subject of a local referendum in 1999 but residents and secondary school pupils rejected town status. Tiptree is amongst the contenders for the title of 'largest village in England'.
Tiptree has four primary schools: St Luke's Church of England Primary school, Milldene Primary School, Tiptree Heath Primary School and Baynard's Primary School. Thurstable School provides secondary and sixth form education. Messing Maypole Mill, a Grade II* listed tower mill, and the preserves company Wilkin & Sons, whose products use the village name as part of their brand, are located in the village.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Finance / Specialty Insurers is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Tiptree Financial Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Tiptree Financial Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
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We have estimated the Net Promoter Score of Tiptree Financial Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.