Three's Company is an American sitcom that aired for eight seasons on ABC from March 15, 1977 to September 18, 1984. It is based on the British sitcom Man About the House.
The story revolves around Three single roommates: Janet Wood and Helen Roper. Following Somers' departure in late 1981, Jenilee Harrison joined the cast as Cindy Snow, who was soon replaced by Priscilla Barnes as Terri Alden. After Norman Fell and Audra Lindley left the series for their own sitcom, Don Knotts joined the cast as the roommates' new landlord Ralph Furley.
The show, a comedy of errors, chronicles the escapades and hijinks of the trio's constant misunderstandings, social lives, and financial struggles, such as keeping the rent current, living arrangements and breakout characters. A top ten hit from 1977 to 1983, the series has remained popular in syndication and through DVD releases.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Telecommunications / Wireless Carrier is 28.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Three sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Three with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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