Third Point Reinsurance Ltd. Net Promoter Score 2020 Benchmarks

Estimated Net Promoter Score is

16

Third Point Management is a New York-based hedge fund founded by Daniel S. Loeb in 1995. The firm operates as an employee-owned and SEC-registered investment advisor with approximately $17 billion in assets under management. As of December 2016, it has returned an average of 15.7% a year since inception.

Third Point primarily invests in public equity, fixed income, and ADR markets globally and deploys an investment strategy that capitalizes on companies “undergoing events such as spinoffs or bankruptcies and pushes for corporate change". It also manages Third Point Reinsurance, a property and casualty reinsurer, and Third Point Offshore Investors, a UK-based closed-end investment company. Third Point’s funds include: Third Point Partners, Third Point Opportunities Master Fund, Third Point Ultra Master Fund and Third Point Resources. Third Point Ventures, its capital arm, invests in startup technology alternative energy and clean technology companies.

Headquartered in New York City, the firm also has 5 additional offices located in Sunnyvale, California; Los Angeles, California; Stamford, Connecticut; Bangalore, India; Hong Kong; and London.

Quick facts about Third Point Reinsurance Ltd.

Founded

1995; 22 years ago (1995)

Industry

Investment management

Headquarters

New York City, U.S.

Website

www.thirdpoint.com

Founder

Daniel S. Loeb

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Is Third Point Reinsurance Ltd.'s estimated NPS of 16 considered to be good?

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Finance / Property-Casualty Insurers is 0.

Browse NPS benchmarks

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Third Point Reinsurance Ltd. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Third Point Reinsurance Ltd. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

What is Customer.guru? Why is useful?

After successfully using Net Promoter Score for our own e-commerce projects,
 we have decided to let anyone benefit from what we've learned.



We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.

Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.

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Other companies with Net Promoter Score similar to Third Point Reinsurance Ltd.

Company Industry Score
3 Mobile Telecommunications / Wireless Carrier 16
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FlexiGroup Financial Services / Banking 15
HBO Consumer Brands / Entertainment 15
PNC Banks Financial Services / Banking 15
AT&T Telecommunications / Cable/TV service 15
Sprite Consumer Brands / FMCG 17
TSB Bank Financial Services / Banking 17
Starz Consumer Brands / Entertainment 17

We have estimated the Net Promoter Score of Third Point Reinsurance Ltd. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.