An ensign is the national flag flown on a vessel to indicate nationality. The ensign is the largest flag, generally flown at the stern. Large versions of naval ensigns called battle ensigns are used when a warship goes into battle. The ensign differs from the jack which is flown from a jackstaff at the bow of a vessel.
In its widest sense, an ensign is just a flag or other standard. The European military rank of ensign, once responsible for bearing a unit's standard. In contrast, the Arab rank of ensign, liwa, derives from the command of a unit or units with an ensign, not the carrier of such a unit's ensign, and is a general officer. In Arab armies, "ensign" is a unit title equivalent to a Western brigade, and as a rank is equivalent to a divisional commander.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Health Care / Hospital / Nursing Management is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If The Ensign Group, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of The Ensign Group, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|Yahoo!||Consumer Brands / Internet||9|
|Lyft||Travel and Hospitality / Car Rental||9|
|Allianz||Financial Services / Banking||8|
|Visa||Financial Services / Credit cards||8|
|J.P. Morgan||Financial Services / Banking||8|
|TD Bank||Financial Services / Banking||10|
|Virgin Mobile UK||Telecommunications / Wireless Carrier||7|
|Verizon||Telecommunications / Cable/TV service||7|
|O2||Telecommunications / Wireless Carrier||7|
|Consumer Brands / Internet||11|
We have estimated the Net Promoter Score of The Ensign Group, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.