Estimated Net Promoter Score is
Tegna, Inc. is an American publicly traded broadcast and digital media company headquartered in McLean, Virginia. It was created on June 29, 2015, when Gannett Company split into two publicly traded companies. Tegna comprises the more profitable broadcast television and digital media divisions of the old Gannett, while Gannett's publishing interests were spun off as a "new" company that retained the Gannett name. Tegna owns or operates 46 television stations, and is the largest group owner of stations affiliated with NBC and CBS, and properties in digital media.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
The industry average for Consumer Services / Newspapers / Magazines is 0.
Consider an example: If TEGNA Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
Therefore, comparing the NPS score of TEGNA Inc. with your own without any further context is not that useful.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
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Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
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We have estimated the Net Promoter Score of TEGNA Inc. based on the publicly available information
including the the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.