Stryker Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

11

The IAV Stryker is a family of eight-wheeled armored fighting vehicles derived from the Canadian LAV III and based on the Swiss Piranha III 8×8. Stryker vehicles are produced by General Dynamics Land Systems Canada for the United States Army. It has 4-wheel drive.

The vehicle is named for two American servicemen who posthumously received the Medal of Honor: Private First Class Stuart S. Stryker, who died in World War II, and Specialist Four Robert F. Stryker, who died in the Vietnam War.

Quick facts about Stryker

Main armament M68A2 105mm gun (on M1128 Mobile Gun System) or M2 0.50-inch machine gun or MK19 40 mm grenade launcher mounted in a Protector remote weapon station
Weight ICV: 18.16 short tons (16.47 t) MGS: 20.69 short tons (18.77 t)
Unit cost US$4.9 million (2012) US$5.11M (2016) inflation adjusted
Secondary armament 0.50 in caliber M2 and 7.62 mm M240 machine guns (MGS)
No. built ~4,900 including 4,466 vehicles in US Army

Net Promoter Score for Top Brands compared with Stryker

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Medical Products and Equipment is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Stryker sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Stryker with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Stryker

We have estimated the Net Promoter Score of Stryker based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.