Richard Dale "Rick" Snyder is an American politician, business executive, venture capitalist, and accountant who is the 48th and current Governor of Michigan. A member of the Republican Party, he assumed office as governor on January 1, 2011. From 2005 to 2007, Snyder served as the chairman of the board of Gateway, Inc., based in Irvine, California. Prior to his election as governor, he was chairman of the board, chief executive officer, and co-founder of Ardesta LLC, a venture capital firm based out of Ann Arbor, Michigan.
Snyder was considered as a possible Republican Party candidate for Vice President of the United States in 2012, although ultimately Paul Ryan was selected.
On February 3, 2014, Snyder announced his candidacy for re-election as Governor of Michigan in 2014. He was elected to a second term in the November 2014 vote, defeating his major challenger, Democrat Mark Schauer.
|Born||Richard Dale Snyder (1958-08-19) August 19, 1958 (age 58) Battle Creek, Michigan, U.S.|
|Education||University of Michigan, Ann Arbor (BGS, MBA, JD)|
|Preceded by||Jennifer Granholm|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Non-Durables / Specialty Foods is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Snyder's-Lance, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Snyder's-Lance, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|Showtime||Consumer Brands / Entertainment||11|
|Consumer Brands / Internet||11|
|Blockbuster on Demand||Consumer Brands / Entertainment||11|
|KPN||Telecommunications / Wireless Carrier||11|
|TD Bank||Financial Services / Banking||10|
|DirecTV||Telecommunications / Cable/TV service||12|
|AXA||Financial Services / Banking||12|
|MTV||Consumer Brands / Entertainment||12|
|Yahoo!||Consumer Brands / Internet||9|
|Lyft||Travel and Hospitality / Car Rental||9|
We have estimated the Net Promoter Score of Snyder's-Lance, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.