Six Flags Entertainment Corporation, or simply Six Flags, is an amusement park corporation based in the United States, with properties in the US, Canada, and Mexico. It is the largest amusement park company based on the number of properties it owns, and the fifth-most popular in terms of attendance. The company maintains 20 properties throughout North America consisting of theme parks, thrill parks, water parks, and family entertainment centers. In 2009, Six Flags properties hosted 23.9 million guests.
The company was founded in Texas and took its name from its first property Six Flags Over Texas. The company maintains a corporate office in Midtown Manhattan, New York City and its headquarters are in Grand Prairie, Texas. On June 13, 2009, the corporation filed for Chapter 11 bankruptcy protection and it successfully exited the restructuring on May 3, 2010.
| Key people | Jim Reid-Anderson (Executive Chairman) John M. Duffey (President and CEO) |
|---|---|
| Founded | August 5, 1961; 55 years ago (1961-08-05) |
| Area served | United States, Mexico, Canada, UAE, China |
| Number of employees | 1,900 full-time; 27,000 seasonal |
| Headquarters | Grand Prairie, Texas, U.S. |
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Services / Services-Misc. Amusement & Recreation is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Six Flags Entertainment Corporation New sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Six Flags Entertainment Corporation New with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
How are your customers satisfied depending on:
We have estimated the Net Promoter Score of Six Flags Entertainment Corporation New based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.
Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.