Seneca Foods Corp. logo Seneca Foods Corp. Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Seneca Foods Corporation is a food processor and distributor headquartered in Marion, New York, USA. The company primarily produces canned, frozen, and bottled produce under private label as well as national and regional brands that the company owns or licenses. Under an agreement with General Mills, the company produces products under the Green Giant and Le Sueur labels. The company also produces frozen vegetables, fruit and chip products, and steel cans, and runs an air charter business.

Quick facts about Seneca Foods Corp.

Key people Arthur S. Wolcott, Chairman Kraig H. Kayser, President and CEO
Products Canned and frozen fruits and vegetables, snacks
Traded as NASDAQ: SENEA NASDAQ: SENEB S&P 600 Component
Number of employees 3,200 full-time, 9,700 seasonal (2009)
Industry Canned foods, snacks, air charter

Net Promoter Score for Top Brands compared with Seneca Foods Corp.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Non-Durables / Packaged Foods is 0.

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Seneca Foods Corp. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Seneca Foods Corp. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

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Other companies with Net Promoter Score similar to Seneca Foods Corp.

We have estimated the Net Promoter Score of Seneca Foods Corp. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.