Semgroup Corporation logo Semgroup Corporation Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


SemGroup headquartered in Tulsa, Oklahoma, is a transporter of oil and natural gas through pipelines from refineries to end users, as well as the manufacturer and seller of asphalt. The company as of 2007 was the 18th largest private company in the US, but filed for bankruptcy in 2008. As of December 2009, the company had restructured and emerged from bankruptcy at a reduced size.

Quick facts about Semgroup Corporation

Subsidiaries Subsidiaries SemCAMS SemGas SemLogistics SemMaterials SemStream NGL Equity Ownership Rose Rock Midstream White Cliffs Pipeline
Founder Thomas L. Kivisto Gregory C. Wallace
Headquarters Tulsa, Oklahoma, United States
Services Oil transportation and storage
Operating income US$ 57.35 million (FY 2012)

Net Promoter Score for Top Brands compared with Semgroup Corporation

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Energy / Oilfield Services / Equipment is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Semgroup Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Semgroup Corporation with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

Track Segmented Customer Satisfaction with

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to Semgroup Corporation

We have estimated the Net Promoter Score of Semgroup Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.