Sandy Spring Bancorp, Inc. logo Sandy Spring Bancorp, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

-4

Sandy Spring Bancorp, Inc., is an American bank holding company. The largest subsidiary is Sandy Spring Bank, a community bank serving Maryland, the District of Columbia, and Northern Virginia. Sandy Spring Bank is the oldest and largest publicly traded bank headquartered in Maryland.

Quick facts about Sandy Spring Bancorp, Inc.

Area served Maryland, the District of Columbia, and Northern Virginia
Number of locations 45 branches and 6 financial centers (2016)
Key people Daniel J. Schrider President and CEO
Headquarters Olney, Maryland, United States
Founded 1868; 149 years ago (1868)

Net Promoter Score for Top Brands compared with Sandy Spring Bancorp, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Finance / Major Banks is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Sandy Spring Bancorp, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Sandy Spring Bancorp, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Sandy Spring Bancorp, Inc.

We have estimated the Net Promoter Score of Sandy Spring Bancorp, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.