REX American Resources Corporation logo REX American Resources Corporation Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

12

REX American Resources Corp. is an American producer and retailer of ethanol, distillers grains and natural gas as well as a holding company in energy entities. It was founded in 1980 and is headquartered in Dayton, Ohio. The company has the entire ownership of three affiliated corporations including Rex Radio and Television, Inc., Stereo Town, Inc. and Kelly & Cohen Appliances, Inc. As of 2012, the company has the ownership of 22 national retail stores and invested in five ethanol production entities nationwide. One of the plants the company invested in, One Earth Energy, LLC, has an annual capacity of 100 million gallons of ethanol and 320,000 tons of dried distillers grains. The company exited the retail industry and transferred to energy investment in 2009 with changing the name from Rex Stores Corporation to its current name in the following year.

Quick facts about REX American Resources Corporation

Revenue US$695.69 million (As of 2013)
Traded as NYSE: REX S&P 600 Component
Headquarters Dayton, Ohio, United States
Website www.rexamerican.com
Industry basic materials

Net Promoter Score for Top Brands compared with REX American Resources Corporation

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Basic Industries / Major Chemicals is 0.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If REX American Resources Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of REX American Resources Corporation with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Other companies with Net Promoter Score similar to REX American Resources Corporation

We have estimated the Net Promoter Score of REX American Resources Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.