Regal Beloit Corporation, usually referred to as Regal, is a manufacturer of electric motors headquartered in Beloit, Wisconsin. The company has manufacturing, sales, and service facilities throughout the United States, Canada, Mexico, Europe and Asia, with over 23,000 employees. As of year 2014, the company is ranked 713th on the Fortune 1000, and was the 17th largest corporation in Wisconsin.
One of the largest electric motor manufacturers in the world, its Genteq brand brushless DC electric motors are found in almost all variable-speed residential HVAC equipment in the United States today, and its GE Commercial Motors, Leeson, and Marathon Electric Motor brands are used throughout the industrial sector.
|Products||Electric HVAC Motors Electrical generators AC motors DC motors Capacitors Electrical connector devices Gears Gear Boxes Automotive Transmissions Marine transmissions Cutting tools Automotive Ring and Pinions|
|Subsidiaries||Century Durst Fasco Genteq Marathon Electric Mastergear Worldwide LEESON Electric Thomson Technology|
|Headquarters||Beloit, Wisconsin, United States|
|Key people||Mark Gliebe (Chairman & CEO)|
|Traded as||NYSE: RBC S&P 400 Component|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Durables / Metal Fabrications is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Regal Beloit Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Regal Beloit Corporation with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Regal Beloit Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.