RBS Personal Banking Net Promoter Score Benchmarks

Last known Net Promoter Score is

-18

The Royal Bank of Scotland Group plc is a British banking and insurance holding company, based in Edinburgh, Scotland. The group operates a wide variety of banking brands offering personal and business banking, private banking, insurance and corporate finance through its offices located in Europe, North America and Asia. In the UK and Ireland, its main subsidiary companies are The Royal Bank of Scotland, NatWest, Ulster Bank and Coutts. The group issues banknotes in Scotland and Northern Ireland and, as of 2014, The Royal Bank of Scotland is the only bank in the UK to still print £1 notes.

Industry Financial Services / Banking
Score Date Source
-18
2015-04-30 http://www.cityam.com/214887/rbs-failing-win-over-its-customers-around-uk

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.