Patterson-UTI Energy logo Patterson-UTI Energy Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Formed in 1979 as Patterson Drilling and 1986 as UTI Energy, Patterson-UTI Energy operates land-based drilling rigs in the United States and Canada. The company comprises three segments: Contract Drilling, Pressure Pumping, and Oil and Natural Gas. It is a constituent of the S&P 400.

Quick facts about Patterson-UTI Energy

Industry Oil & Gas Drilling & Exploration
Traded as NASDAQ: PTEN S&P 400 Component
Headquarters Houston, Texas, United States
Revenue US$ 02.716  billion (2013)
Total assets US$ 04.687  billion (2013)

Net Promoter Score for Top Brands compared with Patterson-UTI Energy

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Oil and Gas Equipment, Services is 0.

Browse NPS benchmarks survey demo

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Patterson-UTI Energy sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Patterson-UTI Energy with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where comes in.

Learn more

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Other companies with Net Promoter Score similar to Patterson-UTI Energy

We have estimated the Net Promoter Score of Patterson-UTI Energy based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.