Estimated Net Promoter Score is
Osisko is a Canadian precious-metals mining company headquartered in Montreal, Quebec. It operates in Canada with a focus on gold mines in the Abitibi gold belt of Quebec. The company was known as Osisko Exploration LTD. before changing its name in May 2008. It owns at least 17.41 million troy ounces and over 230 square kilometres of land in the Malartic-Cadillac area. Based on market capitalization, it is one of Canada's largest Canadian gold mining companies. The Canadian Malartic mine will be the biggest gold mine ever in Quebec and one of the biggest gold mines in Canada. Commercial production at Canadian Malartic began May 19, 2011.
The company is named after Quebec's Osisko Lake because of its historical significance. The lake, located within Quebec's portion of the Abitibi gold belt in the region of Rouyn-Noranda is where, in 1920, Noranda founder Edmond Henry Horne made his first major mineral discovery, a deposit that became known as the Horne Mine.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Basic Industries / Precious Metals is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Osisko Gold Royalties Ltd sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Osisko Gold Royalties Ltd with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
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We have estimated the Net Promoter Score of Osisko Gold Royalties Ltd based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.