Dequantes Devontay Lamar better known by his stage name Rich HOmie Quan, is an American rapper, singer and songwriter from Atlanta, Georgia; signed to independent label T.I.G. Entertainment and Motown Records. Rich HOmie Quan was influenced by dirty south rap, including Young Jeezy, Gucci Mane, T.I., Lil Boosie, Lil Wayne, Kilo Ali, Outkast, and Goodie Mob.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Technology / Software is 56.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Omie sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Omie with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|British Gas Services||Other||69|
|Republic Wireless||Telecommunications / Wireless Carrier||69|
|Fitzpatricks Financial Group||Financial Services / Other||69|
|Palo Alto Networks||Technology / Hardware||68|
|JetBlue||Travel and Hospitality / Airlines||68|
|Wolseley core business||Manufacturing||68|
|2U||Technology / Software||70|
|Accolade Heatlh Assistants||Healthcare / Hospitals and Care institutions||70|
|Codero Hosting||Technology / Software||70|
|Ooma||Telecommunications / Other||70|
We have estimated the Net Promoter Score of Omie based on the publicly available information
including the the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.