NVIDIA Corporation Net Promoter Score 2021 Benchmarks

Estimated Net Promoter Score is

-4

NVIDIA Corporation for the gaming and professional markets, as well as system on a chip units "Radeon" products. Nvidia expanded its presence in the gaming industry with its handheld SHIELD Portable, SHIELD Tablet and SHIELD Android TV.

Since 2014, Nvidia has shifted to become a platform company focused on four markets – gaming, professional visualization, data centers and auto.

In addition to GPU manufacturing, Nvidia provides parallel processing capabilities to researchers and scientists that allow them to efficiently run high-performance applications. They are deployed in supercomputing sites around the world. More recently, It has moved into the mobile computing market, where it produces Tegra mobile processors for smartphones and tablets as well as vehicle navigation and entertainment systems. In addition to AMD, its competitors include Intel, Qualcomm and ARM.

Nvidia is now focused on artificial intelligence.

Quick facts about NVIDIA Corporation

Key people

Jen-Hsun Huang (President & CEO) Colette M. Kress (CFO)

Products

Graphics processing units Chipsets Video Game Consoles

Traded as

NASDAQ: NVDA NASDAQ-100 Component S&P 500 Component

Industry

Semiconductors Video games Consumer electronics

Founder

Jen-Hsun Huang Chris Malachowsky Curtis Priem

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Is NVIDIA Corporation's estimated NPS of -4 considered to be good?

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Semiconductors is 0.

Browse NPS benchmarks

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If NVIDIA Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of NVIDIA Corporation with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

What is Customer.guru? Why is useful?

After successfully using Net Promoter Score for our own e-commerce projects,
 we have decided to let anyone benefit from what we've learned.



We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.

Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.

Learn more

Other companies with Net Promoter Score similar to NVIDIA Corporation

Company Industry Score
Ocado Consumer Brands / Grocery -4
Time Warner Cable Telecommunications / Cable/TV service -5
Sky Telecommunications / Cable/TV service -5
BBC Media / Cable/TV service -5
Time Warner Telecommunications / Cable/TV service -5
Telfort Telecommunications / Wireless Carrier -3
Comcast Consumer Brands / Car Manufacturers -3
Virgin Media Telecommunications / Cable/TV service -6
NatWest Business Banking Financial Services / Banking -6
Chase Financial Services / Banking -1

We have estimated the Net Promoter Score of NVIDIA Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.