Newmont Mining Corporation, based in Greenwood Village, Colorado, USA, is a mining company, founded in 1916 by William Boyce Thompson as a diversified holding company, with active gold mines in Nevada, Indonesia, Australia, New Zealand, Ghana and Peru. Holdings include Santa Fe Gold, Battle Mountain Gold, Normandy Mining, Franco-Nevada Corp and Fronteer Gold. Newmont also has many joint venture relationships. As of the third quarter of 2014, Newmont was the world's second-largest producer of gold, behind Barrick Gold.
In 2010 Newmont produced approximately 5.4 million equity ounces of gold annually, and held proven and probable reserves of about 93.5 million. Newmont employs approximately 34,000 employees and contractors worldwide. Other metals that the company mines include copper and silver.
Newmont is the only gold company in the Standard & Poor's 500 Index.
In 2016 Newmont produced 4.9 million ounces of gold and generated revenue of US$6.7 billion. All-in sustaining costs totaled $912 per ounce of gold produced.
|Headquarters||Greenwood Village, Colorado, USA|
|Traded as||NYSE: NEM S&P 500 Component|
|Founded||1921; 96 years ago (1921)|
|Products||Gold, copper and silver|
|Revenue||$9.5 billion USD (2010)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Mining, Crude-Oil Production is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Newmont Mining sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Newmont Mining with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Newmont Mining based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.