Estimated Net Promoter Score is
Nevsun Resources Ltd. is a Canadian, mid-tier, copper-producing, mining company headquartered in Vancouver, BC. Initially founded as an exploration company in 1965, the company did not explore Africa until the mid-1990s. Nevsun’s first African projects were the Kubi Project in Ghana and the Tabakoto Mine in Mali. They were both sold and Nevsun shifted focus to its current asset, the Bisha Mine in Eritrea in 2008. The Bisha mine entered production in February 2011 as a gold producer and transitioned to commercial copper production in 2013.
Nevsun pays a quarterly dividend of C$0.04 per common share and is traded on the Toronto Stock Exchange and the NYSE Market Exchange. Nevsun is included in the S&P/TSX Composite Index.
In 2016 Nevsun produced 55.8 million pounds of copper at a C1 cash cost of $1.04 per payable pound sold. The Company also sold 90,000 gold equivalent ounces from stockpiles and produced 90.2 million pounds of zinc concentrate.
In Q1 2017 Nevsun produced 3.3 million pounds of copper and 51.9 million pounds of zinc concentrate.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Basic Industries / Precious Metals is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Nevsun Resources Ltd sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Nevsun Resources Ltd with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
|Visa||Financial Services / Credit cards||8|
|J.P. Morgan||Financial Services / Banking||8|
|Allianz||Financial Services / Banking||8|
|O2||Telecommunications / Wireless Carrier||7|
|Virgin Mobile UK||Telecommunications / Wireless Carrier||7|
|Verizon||Telecommunications / Cable/TV service||7|
|Lyft||Travel and Hospitality / Car Rental||9|
|Yahoo!||Consumer Brands / Internet||9|
|TD Bank||Financial Services / Banking||10|
|Sprint||Telecommunications / Wireless Carrier||5|
We have estimated the Net Promoter Score of Nevsun Resources Ltd based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.