National Presto Industries is a company founded in 1905 in Eau Claire, Wisconsin in the small kitchen appliances industry. Originally called the "Northwestern Steel and Iron Works" and then becoming the "National Pressure Cooker Company" in 1917, the company produced pressure canners. Beginning in 1939, National Presto Industries introduced small home-use cooking appliances. The company was admitted to the New York Stock Exchange on March 3, 1969.
The company is divided into three business segments, Housewares/Small Appliance; Defense; and Absorbent Products. The Housewares/Small Appliance segment "designs and sells small household appliances", including pressure cookers, under the Presto brand. The Defense segment produces ordnance and ammunition products. The Absorbent Products segment "is primarily engaged in the manufacture of private label adult incontinence products."
Having previously divested itself of almost all operations and having closed its defense operations in 1992, the company was a small household appliance seller. In 2001, with the purchase of AMTEC, the company returned to the defense business. In Nov 2005, Presto lost fight with SEC over investment status. A Federal Court judge ruled that Presto was an "inadvertent" investment company because of its huge cash holdings. During the first three quarters of 2009, National Presto obtained more than $650,000,000 in contracts with the U.S. government for ammunition. Also in 2001, the company acquired RMED International and created its Absorbent Products division.
| Products | Small Kitchen appliances, Ammunition, and Absorbent Products |
|---|---|
| Headquarters | Eau Claire, Wisconsin, United States |
| Key people | Maryjo Cohen (President and CEO) |
| Traded as | NYSE: NPK S&P 600 Component |
| Industry | Consumer products |
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Capital Goods / Ordnance And Accessories is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If National Presto Industries, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of National Presto Industries, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
How are your customers satisfied depending on:
We have estimated the Net Promoter Score of National Presto Industries, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.
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