Nabors Industries Ltd., founded in 1968 as Anglo Energy, Ltd., and currently based in Hamilton, Bermuda, is an S&P 500 oil, natural gas and geothermal drilling contractor operating on land throughout the Americas, the Middle East, the Far East, and Africa. It also performs onshore well-servicing in North America, and provides rigs for offshore oil platform workover, and also for offshore drilling rig servicing. The company provides many support services for both offshore and onshore oil drilling and for well-servicing operations. The company has a charter fleet of 29 marine vessels for offshore operations. It also makes top drilling drives, directional drilling systems, equipment for rig instrumentation and for data collection, equipment for drill pipe handling, and software for rig reporting. As of 2006, the company owned 610 land workover and well-servicing rigs in the United States, and 190 rigs in Canada, as well as 48 oil platform rigs, 19 jackup barge rigs, and 5 barge rigs.
Its former Chief Executive Officer, Eugene M. Isenberg, graduated in 1950 from the University of Massachusetts Amherst, and the school's Isenberg School of Management is named in his honor.
| Headquarters | Hamilton, Bermuda (incorporation) Houston, Texas, U.S. (operational) |
|---|---|
| Key people | Anthony G. Petrello, President & CEO |
| Industry | Oil & Gas Drilling & Exploration |
| Traded as | NYSE: NBR S&P 400 Component |
| Net income | $141.7 million USD (2014) |
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Energy / Oil & Gas Production is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Nabors Industries Ltd. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Nabors Industries Ltd. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
How are your customers satisfied depending on:
We have estimated the Net Promoter Score of Nabors Industries Ltd. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.
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