Estimated Net Promoter Score is
MoSys, Inc. is a publicly traded fabless semiconductor company based in Santa Clara, California that sells solutions for data path connectivity, speed and intelligence while eliminating data access bottlenecks on line cards and systems scaling from 100G to multi-terabits per second. Prior to 2012 it also sold high-performance embedded DRAM under IP cores under the "1T-SRAM" moniker as well high-speed SerDes cores and DDR interface IP. Customers for MoSys IP included a wide range of IDMs, foundries, and other fabless semiconductor companies. Applications included networking, consumer products, graphics systems, general computing, and storage systems.
As of December 2010, MoSys IP cores had shipped in over 370 million devices, including mobile consumer devices, home entertainment systems, graphics systems, networking, and data storage systems. The popular Nintendo GameCube and Wii game consoles used MoSys 1T-SRAM memory IP.
In 2011, MoSys expanded its business model to become a fabless semiconductor company with the 1st sampling of integrated circuits for the MoSys "Bandwidth Engine" product family.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Technology / Semiconductors is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If MoSys, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of MoSys, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
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We have estimated the Net Promoter Score of MoSys, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.