Microchip Technology is an American manufacturer of microcontroller, memory and analog semiconductors. Its products include microcontrollers devices, thermal, power and battery management analog devices, as well as linear, interface and mixed signal devices. Some of the interface devices include USB, ZigBee/MiWi, Controller Area Network, LoRa, SIGFOX and Ethernet.
Corporate headquarters is located at Chandler, Arizona with wafer fabs in Tempe, Arizona, Gresham, Oregon and Colorado Springs, Colorado, assembly/test facilities in Chachoengsao, Thailand. Sales for the fiscal year ending on March 31, 2016 were $2,173,334,000.
Among its chief competitors are Analog Devices, Infineon, Maxim Integrated Products, NXP Semiconductors, Renesas Electronics, STMicroelectronics, and Texas Instruments.
|Key people||Steve Sanghi, Chairman & CEO J. Eric Bjornholt, CFO Ganesh Moorthy, President & COO|
|Products||Microcontrollers Serial EEPROMs Serial SRAM Analog ICs|
|Traded as||NASDAQ: MCHP NASDAQ-100 Component S&P 500 Component|
|Headquarters||Chandler, Arizona, United States|
|Founded||1989; 28 years ago (1989)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Technology / Semiconductors is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Microchip Technology Incorporated sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Microchip Technology Incorporated with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
How are your customers satisfied depending on:
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We have estimated the Net Promoter Score of Microchip Technology Incorporated based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.
Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.