Estimated Net Promoter Score is
Peyton Williams Manning, primarily with the Indianapolis Colts. Considered to be one of the greatest quarterbacks of all time, he spent 14 seasons with the Colts and was a member of the Denver Broncos in his last four seasons. Manning played college football for the University of Tennessee, leading the Tennessee Volunteers to the 1997 SEC Championship in his senior season. He is the second son of former NFL quarterback Archie Manning and older brother of New York Giants quarterback Eli Manning.
Manning was selected by the Indianapolis Colts as the first overall pick in the 1998 NFL Draft. From 1998 to 2010, he improved the fortunes of the struggling Colts franchise and helped transform them into playoff contenders. During his tenure as starting quarterback, Manning led the team to eight division championships, two AFC championships, and one Super Bowl title, the franchise's first in over three decades, as well as their first since relocating to Indianapolis.
After undergoing neck surgery that forced him to miss the entire 2011 season, Manning was released by the Colts and signed with the Denver Broncos. Serving as the team's starting quarterback from 2012 to 2015, he contributed to the Broncos reaching the top of their division each year and his playing career concluded with a victory in Super Bowl 50.
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Finance / Investment Managers is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Manning & Napier, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Manning & Napier, Inc. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
After successfully using Net Promoter Score for our own e-commerce projects, we have decided to let anyone benefit from what we've learned.
We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.
Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.
We have estimated the Net Promoter Score of Manning & Napier, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.
Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.