Magal Security Systems Ltd. develops and manufactures perimeter intrusion detection systems. Magal's systems are installed in more than 75 countries worldwide, in airports, borders, nuclear facilities, military bases, communications centers, maximum security prisons, governmental facilities and other sensitive installations.
Magal has subsidiary companies in the USA, Canada, Mexico, England, Germany, Romania and an office in China.
Magal is publicly traded on the Nasdaq and Tel Aviv Stock exchanges under the symbol MAGS. The company shares are held by Mira Mag, Inc. .
|Products||Perimeter protection systems, Motion detectors, Command and control systems|
|Services||Infrastructure security Airport security Port security|
|Founder||Israel Aerospace Industries|
|Revenue||US$ 88.59 million (2011)|
|Operating income||US$ 9.81 million (2011)|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Durables / Telecommunications Equipment is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Magal Security Systems Ltd. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Magal Security Systems Ltd. with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Magal Security Systems Ltd. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.