Lincoln Tech is a group of for-profit tertiary level vocational institutions based out of West Orange, New Jersey.Each campus is owned and operated by Lincoln Educational Services Corporation, a provider of career-oriented post-secondary education.
As of June 30, 2016, Lincoln had 11,417 students enrolled at 30 campuses; 7,041 students enrolled at 13 campuses included in continuing operations. After its most recent downsizing, the company will consist of 14 campuses in 11 states in the United States.
|Campus||Multiple campuses located in Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Nevada, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Tennessee and Texas.|
|Location||West Orange, New Jersey, United States|
|Executive Chairman||David F. Carney|
|President||Scott M. Shaw|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Consumer Services / Other Consumer Services is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Lincoln Educational Services Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Lincoln Educational Services Corporation with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
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We have estimated the Net Promoter Score of Lincoln Educational Services Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.