La Jolla Pharmaceutical Company logo La Jolla Pharmaceutical Company Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

8

La Jolla Institute for Allergy and Immunology is dedicated to understanding the intricacies and power of the immune system to that we may apply that knowledge to promote human health and prevent a wide range of diseases. Since its founding in 1988 as an independent, non-profit research organization, the Institute has made numerous advances leading towards its goal: Life Without Disease.

Quick facts about La Jolla Pharmaceutical Company

Owner Non-profit, independent research institute
Address 9420 Athena Circle, La Jolla, CA 92037
President Mitchell Kronenberg, Ph.D.
Focus allergy and immunology
Motto Life Without Disease

Net Promoter Score for Top Brands compared with La Jolla Pharmaceutical Company

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Health Care / Biotechnology: Biological Products (No Diagnostic Substances) is 0.



Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If La Jolla Pharmaceutical Company sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of La Jolla Pharmaceutical Company with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to La Jolla Pharmaceutical Company

We have estimated the Net Promoter Score of La Jolla Pharmaceutical Company based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.