Knights of Columbus logo Knights of Columbus Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

6

The Knights of Columbus is the world's largest Catholic fraternal service organization. Founded by Father Michael J. McGivney in New Haven, Connecticut, in 1882, it was named in honor of the mariner Christopher Columbus. Originally serving as a mutual benefit society to working class and immigrant Catholics in the United States, it developed into a fraternal benefit society dedicated to providing charitable services, promoting Catholic education and Catholic public policy positions, and actively defending Catholicism in various nations.

There are 1,918,122 members in nearly 15,000 councils, with 302 councils on college campuses. Membership is limited to "practical" Catholic men aged 18 or older. Membership consists of four different degrees, each exemplifying a different principle of the Order. The Order is a member of the International Alliance of Catholic Knights.

Councils have been chartered in the United States, Canada, the Philippines, Mexico, Poland, the Dominican Republic, Panama, the Bahamas, Cuba, Guatemala, Saipan, South Korea, Ukraine, Lithuania, and on US military bases around the world. The Knights' official junior organization, the Columbian Squires, has over 5,000 circles and the Order's patriotic arm, the Fourth Degree, has more than 2,500 assemblies.

Quick facts about Knights of Columbus

Affiliations International Alliance of Catholic Knights Columbian Squires
Headquarters 1 Columbus Plaza, New Haven, Connecticut, USA
Formation March 29, 1882; 135 years ago (1882-03-29)
Motto In service to One, In service to all.
Founder Venerable Michael J. McGivney

Net Promoter Score for Top Brands compared with Knights of Columbus

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Insurance: Life, Health (Mutual) is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Knights of Columbus sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Knights of Columbus with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to Knights of Columbus

We have estimated the Net Promoter Score of Knights of Columbus based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

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