Klipsch logo Klipsch Net Promoter Score 2019 Benchmarks

Last known Net Promoter Score is

73

Klipsch Audio Technologies is an American loudspeaker company based in Indianapolis, Indiana. Founded in Hope, Arkansas in 1946 as 'Klipsch and Associates' by Paul W. Klipsch, the company produces loudspeaker drivers and enclosures, as well as complete loudspeakers for high end, high fidelity sound systems, public address applications, and personal computers.

On January 6, 2011, Audiovox announced that the company had signed a "term sheet to purchase all the shares of Klipsch Group Inc". The sale was completed March 1, 2011.

Quick facts about Klipsch

Key people Paul W. Klipsch, Founder Paul Jacobs, President
Founded 1946 as Klipsch and Associates
Headquarters Indianapolis, Indiana, U.S.
Products Loudspeakers, headphones
Parent Voxx International

Net Promoter Score for Top Brands compared with Klipsch

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Consumer Brands / Electronics is 45.



Browse NPS benchmarks

Customer.guru survey demo

important
How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Klipsch sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Klipsch with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

Track Segmented Customer Satisfaction with Customer.guru

How are your customers satisfied depending on:

  • what products they purchased
  • when they placed their order
  • what number of orders they made?

    Sign up for free setup takes just 5 minutes

Consumer Brands / Electronics companies with similar Net Promoter Score

Company Score
Klipsch 73
Maplin 72
Bose 78
Samsung 67
Nikon 65
Sunrun 64
Apple iPhone 63
Sony 61
GoPro 51
Huawei 47

Other companies with Net Promoter Score similar to Klipsch

Net Promoter Score benchmark sources

Score Date Source
73
2015-12-09 http://www.pcmag.com/article2/0,2817,2496277,00.asp

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.