Kaiser Permanente Net Promoter Score Benchmarks

Last known Net Promoter Score is

31

Kaiser Permanente is an integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield. Kaiser Permanente is made up of three distinct but interdependent groups of entities: the Kaiser Foundation Health Plan, Inc. and its regional operating subsidiaries; Kaiser Foundation Hospitals; and the regional Permanente Medical Groups. As of 2014, Kaiser Permanente operates in eight states and the District of Columbia, and is the largest managed care organization in the United States.

Industry Insurance / Health and Life Insurance
Website http://kp.org
Score Date Source
31
2015-04-06 http://www.pharmiweb.com/PressReleases/pressrel.asp?ROW_ID=112230#.VSPeWxOUdxs
40
2014-03-13 http://customergauge.com/news/2014-net-promoter-benchmarks/

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