Jazz Pharmaceuticals plc logo Jazz Pharmaceuticals plc Net Promoter Score 2023 Benchmarks

Estimated Net Promoter Score is


Jazz Pharmaceuticals plc is an Ireland-based biopharmaceutical company which specializes of identifying, developing and commercializing pharmaceutical products. It was founded in 2003. One of the company's most significant products is the United States Food and Drug Administration.

In 2007, the company pled guilty to felony charges related to its illegal marketing of Xyrem for off-label use.

The company is also a member of the Pharmaceutical Research and Manufacturers of America.

Quick facts about Jazz Pharmaceuticals plc

Key people Bruce C. Cozadd (Chairman and CEO) Kathryn E. Falberg (CFO and Executive Vice President) Suzanne Sawochka Hooper (Executive Vice President and General Counsel) Russell J. Cox (Chief Commercial Officer) and Executive Vice President)
Products Xyrem, FazaClo, FazaClo HD, Luvox CR, Prialt
Revenue $340.9 million Q3 2015
Net income $159.3 million Q3 2015
Website www.jazzpharma.com

Net Promoter Score for Top Brands compared with Jazz Pharmaceuticals plc

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Health Care / Major Pharmaceuticals is 0.

Browse NPS benchmarks

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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If Jazz Pharmaceuticals plc sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of Jazz Pharmaceuticals plc with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

Learn more

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Other companies with Net Promoter Score similar to Jazz Pharmaceuticals plc

We have estimated the Net Promoter Score of Jazz Pharmaceuticals plc based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.