Israel Chemicals Ltd., also known as ICL, is a multi-national manufacturing concern that develops, produces and markets fertilizers, metals and other special-purpose chemical products. ICL serves primarily three markets: agriculture, food and engineered materials. ICL produces approximately a third of the world’s bromine, and is the world’s sixth-largest potash producer, It is a manufacturer of specialty fertilizers and specialty phosphates, flame retardants and water treatment solutions.
As of April 2009, the company was said to be considering a bond offering to raise 500 million shekels.
ICL is majority controlled by the Israel Corporation, one of the largest Israeli conglomerates.
|Owner||Institutional investors and general public (33.64%) Israel Corporation Ltd.(52.3%) Potash Corporation of Saskatchewan(13.58%)|
|Products||Bromine Flame retardants Food grade phosphoric acid magnesium Potash Phosphate fertilizers Water treatment solutions|
|Key people||Stefan Borgas (President and CEO) Yochanan Loker(Chairman) Akiva Mozes (President and CEO,1999-2012)|
|Divisions||ICL Fertilizers ICL Industrial Products ICL Performance Products|
|Industry||Chemicals Fertilizers Minerals|
NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.
It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.
The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.
Yes, it is.
Net Promoter Score is a number from -100 from 100.
Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.
The industry average for Basic Industries / Agricultural Chemicals is 0.
The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.
Consider an example: If Israel Chemicals Shs sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.
On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.
Therefore, comparing the NPS score of Israel Chemicals Shs with your own without any further context is not that useful.
What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.
|TD Bank||Financial Services / Banking||10|
|Yahoo!||Consumer Brands / Internet||9|
|Lyft||Travel and Hospitality / Car Rental||9|
|Blockbuster on Demand||Consumer Brands / Entertainment||11|
|Showtime||Consumer Brands / Entertainment||11|
|KPN||Telecommunications / Wireless Carrier||11|
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|Allianz||Financial Services / Banking||8|
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We have estimated the Net Promoter Score of Israel Chemicals Shs based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.