IntraLinks Holdings, Inc. logo IntraLinks Holdings, Inc. Net Promoter Score 2018 Benchmarks

Estimated Net Promoter Score is

11

IntraLinks Holdings, Inc., founded in 1996, is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enablings the exchange, control, and management of information between organizations.

Quick facts about IntraLinks Holdings, Inc.

Industry Virtual data rooms, Cloud Collaboration
Key people Ronald Hovsepian, President & CEO
Website www.IntraLinks.com
Headquarters New York, NY, USA
Founded 1996 (1996)

Net Promoter Score for Top Brands compared with IntraLinks Holdings, Inc.

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Technology / Computer Software: Prepackaged Software is 0.



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How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If IntraLinks Holdings, Inc. sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of IntraLinks Holdings, Inc. with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

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Other companies with Net Promoter Score similar to IntraLinks Holdings, Inc.

We have estimated the Net Promoter Score of IntraLinks Holdings, Inc. based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.