InterOil Corporation Net Promoter Score 2022 Benchmarks

Estimated Net Promoter Score is

4

InterOil Corporation is a fossil fuel company with a primary focus on Papua New Guinea. InterOil’s assets include one of Asia’s largest undeveloped gas fields, Elk-Antelope, in the Gulf Province. The company employs more than 2000 staff and contractors. Its main offices are in Singapore and Port Moresby. InterOil was formed in 1997 and is incorporated in Canada. The company is listed on the New York Stock Exchange and the Port Moresby Stock Exchange. It has a market capitalization of $2.8 billion.

On February 17, InterOil announced its onshore Antelope-5 appraisal well found a reservoir in Papua New Guinea’s Gulf Province.

On July 21, 2016, ExxonMobil announced its intent to acquire InterOil for $2.5 billion.

It has the following assets:

− Exploration: Oil & Gas Exploration licenses to 3.9 million acres

− Development: Elk-Antelope in Petroleum Retention License 15, being developed as PNG’s second major LNG project with supermajor Total and Oil Search

Quick facts about InterOil Corporation

Key people

Michael Hession Chief Executive Officer Don Spector Chief Financial Officer Jon Ozturgut Chief Commercial Officer

Headquarters

Port Moresby, Papua New Guinea; Singapore

Area served

Papua New Guinea

Website

www.interoil.com

Traded as

(NYSE: IOC)

What is Net Promoter Score?

NPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues.

It is a powerful and effective technique, which can greatly increase a company's revenue if used properly.

The main advantages of NPS are close correlation with a company's growth and easy collection, interpretation and communication of the data.

Learn more about NPS

Is InterOil Corporation's estimated NPS of 4 considered to be good?

Yes, it is.

Net Promoter Score is a number from -100 from 100.

Scores higher than 0 are typically considered to be good and scores above 50 are considered to be excellent.

The industry average for Energy / Oil & Gas Production is 0.

Browse NPS benchmarks

How to understand the NPS benchmarks

The final Net Promoter Score of a company strongly depends on a context in which the satisfaction is measured.

Consider an example: If InterOil Corporation sends out NPS surveys immediately after purchase, they are tracking their customers' initial excitement and the checkout experience.

On the other hand, if they survey their customers a few weeks after the purchase they are also tracking how satisfied their customers are with their products and services over time.

Therefore, comparing the NPS score of InterOil Corporation with your own without any further context is not that useful.

What is extremely useful though, is using the NPS methodology to track the satisfaction of your customers over time. That's where Customer.guru comes in.

What is Customer.guru? Why is useful?

After successfully using Net Promoter Score for our own e-commerce projects,
 we have decided to let anyone benefit from what we've learned.



We have founded Customer.guru in 2016 to help e-shops, SaaS services and startups better understand their customers, improve their services and increase their revenues.

Customer.guru is an easy-to-setup tool for tracking segmented customer satisfaction using Net Promoter Score.

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We have estimated the Net Promoter Score of InterOil Corporation based on the publicly available information
including the sentiment of the company-related tweets, 3rd party reviews, and Alexa ratings.

Do you think this information is incorrect? Report incorrect information. Do you have more accurate data? Submit NPS score.