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What is NPS?
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Features
Pricing
What is NPS?
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Net Promoter Score
NPS benchmarks
Utilities: Gas and Electric
Utilities: Gas and Electric Net Promoter Score 2023 benchmarks
PG&E Corp.
-4
Entergy
-4
Atmos Energy
4
Integrys Energy Group
13
Edison International
-4
Alliant Energy
9
Puget Energy
-4
OGE Energy
-3
TECO Energy
12
AES
7
Dominion Resources
9
Consolidated Edison
1
Southwest Gas
14
Vectren
9
Hawaiian Electric Industries
13
National Fuel Gas
6
Pepco Holdings
14
SCANA
2
Wisconsin Energy
12
Ameren
1
FirstEnergy
-7
NextEra Energy
11
Exelon
-4
NiSource
15
Southern
12
Great Plains Energy
-5
Westar Energy
-8
Pinnacle West Capital
-5
AGL Resources
-10
CMS Energy
11
PPL
1
CenterPoint Energy
15
Duke Energy
16
Public Service Enterprise Group
1
Xcel Energy
-10
DTE Energy
-2
American Electric Power
6
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