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What is NPS?
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Features
Pricing
What is NPS?
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Net Promoter Score
NPS benchmarks
Transportation / Air Freight / Delivery Services
Transportation / Air Freight / Delivery Services Net Promoter Score 2023 benchmarks
Copa Holdings, S.A.
-5
Avianca Holdings S.A.
5
JetBlue Airways Corporation
16
SkyWest, Inc.
-7
Hawaiian Holdings, Inc.
10
Alaska Air Group, Inc.
-1
Air T, Inc.
-1
Southwest Airlines Company
-4
United Continental Holdings, Inc.
8
China Southern Airlines Company Limited
11
Virgin America Inc.
13
Spirit Airlines, Inc.
-4
Gol Linhas Aereas Inteligentes S.A.
-4
LATAM Airlines Group S.A.
4
FedEx Corporation
-6
Air Transport Services Group, Inc
12
American Airlines Group, Inc.
5
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