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What is NPS?
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Features
Pricing
What is NPS?
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Net Promoter Score
NPS benchmarks
Commercial Banks
Commercial Banks Net Promoter Score 2023 benchmarks
Bank of America Corp.
12
Capital One Financial
8
Northern Trust
3
M&T Bank Corp.
15
Regions Financial
-6
Comerica
11
JP Morgan Chase
4
Fifth Third Bancorp
-3
U.S. Bancorp
-1
KeyCorp
3
CIT Group
7
Wells Fargo
-2
Citigroup
6
Huntington Bancshares
-7
Popular
13
SunTrust Banks
16
Ally Financial
14
State Street Corp.
-1
BB&T Corp.
-4
Goldman Sachs Group
4
Zions Bancorp.
-6
PNC Financial Services Group
14
Bank of New York Mellon Corp.
5
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