Hotels.com Net Promoter Score Benchmarks

Last known Net Promoter Score is

36

Hotels.com is a website for booking hotel rooms online and by telephone. The company has 85 websites in 34 languages, and lists over 325,000 hotels in approximately 19,000 locations. Its inventory includes hotels and B&Bs, and some condos and other types of commercial lodging.[citation needed] Hotels.com was established in 1991 as the Hotel Reservations Network . In 2001 it became part of Expedia Inc. and in 2002 changed its name to Hotels.com. Hotels.com is operated by Hotels.com LP, a limited partnership located in Dallas, Texas, in the United States.

Industry Travel and Hospitality / Other
Website http://www.expediainc.com
Score Date Source
36
2014-03-13 http://customergauge.com/news/2014-net-promoter-benchmarks/

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